Your Security is Our Priority

Learn how we protect your accounts and how you can stay safe online.

Latest Security Alerts

No active security alerts at the moment.

Security Measures at Sterling Capital and Trust Bank

At Sterling Capital and Trust Bank, we employ state-of-the-art security measures to protect your financial information and personal data. Our commitment to your security is unwavering.

Encryption Technology

We use advanced encryption protocols (SSL/TLS) to secure all data transmissions between your browser and our servers.

Multi-Factor Authentication (MFA)

We offer and highly recommend MFA for an added layer of security, requiring two or more credentials to verify your identity.

Fraud Monitoring

Our sophisticated systems continuously monitor your accounts for suspicious activity and alert you to any unusual transactions.

Secure Data Storage

Your data is stored on secure servers with robust physical and digital safeguards, monitored 24/7 by our security team.

Tips for Staying Safe Online

While we do our part to protect you, your vigilance is also key to maintaining online security. Follow these best practices:

Protect Your Login Credentials

  • Never share your username or password with anyone.
  • Use strong, unique passwords for all your online accounts.
  • Change your passwords regularly.

Beware of Phishing Scams

  • Be suspicious of unsolicited emails, texts, or calls asking for personal or financial information.
  • Do not click on suspicious links or download attachments from unknown senders.
  • Always verify the sender's identity before responding to requests for sensitive information.

Monitor Your Accounts

  • Regularly check your account statements and transaction history for any unauthorized activity.
  • Report any suspicious transactions to us immediately.

Keep Your Software Updated

  • Ensure your operating system, web browser, and antivirus software are always up to date.
  • Install security updates as soon as they become available.

Use Secure Networks

  • Avoid accessing your banking accounts on public Wi-Fi networks.
  • If you must use public Wi-Fi, use a Virtual Private Network (VPN) for added security.

Report Fraud

If you suspect any unauthorized activity on your account or have received a suspicious communication, please contact our fraud department immediately.

Report Suspicious Activity

or call us at +44 7525 706589

Report a Vulnerability

If you are a security researcher and have found a vulnerability in our systems, we encourage you to report it to us responsibly.

Report a Vulnerability

Security FAQs

We use advanced fraud detection systems, real-time transaction monitoring, EMV chip technology, and zero-liability protection for unauthorized transactions.

Contact us immediately at +44 7525 706589. We will freeze your account, investigate the transactions, and issue new cards if necessary.